Privacy Policy
1. Introduction
Welcome to Nestbotics Automation Pvt. Ltd. ("Nestbotics", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our websites, software, and automation services.
By accessing or using our services, you consent to the collection and processing of your personal data as described in this policy.
2. Information We Collect
We collect personal and business information necessary to provide and improve our automation solutions. This includes:
2.1 Information You Provide Directly
- Account & Contact Information: Name, email, phone number, company details, and role.
- Business Data: Information related to inventory, production, supply chain, and automation workflows.
- Payment Information: Billing details, transaction history (processed securely).
- Support Requests & Communications: Data you provide when contacting us for assistance.
2.2 Information Collected Automatically
- Device & Usage Data: IP address, browser type, device information, and interaction logs.
- Cookies & Tracking Technologies: We use cookies to enhance user experience and analyze platform usage.
2.3 Information from Third Parties
- ERP & System Integrations: Data retrieved from third-party tools when integrated with our services.
- Marketing & Analytics Providers: Business insights obtained from trusted sources.
3. How We Use Your Information
We use your information to:
- Provide, operate, and enhance our automation services.
- Personalize user experience and improve system performance.
- Process transactions and manage billing.
- Communicate service updates, security alerts, and customer support.
- Ensure compliance with legal requirements and security policies.
- Conduct research, analytics, and business optimization.
4. Data Sharing & Disclosure
We do not sell or rent your data. However, we may share your information in the following cases:
- With Service Providers: To enable cloud hosting, payment processing, or technical support.
- With Business Partners: When integrating Nestbotics with third-party automation and ERP systems.
- For Legal & Security Reasons: When required to comply with legal obligations or protect against fraud and unauthorized access.
5. Data Security
We implement industry-standard security measures to protect your personal and business data from unauthorized access, misuse, and loss. Our safeguards include:
- Data encryption during transmission and storage.
- Access controls to restrict unauthorized personnel.
- Regular security audits and compliance checks.
Despite our best efforts, no security system is completely foolproof. We encourage users to take necessary precautions, including safeguarding login credentials.
6. Data Retention
We retain your data for as long as necessary to:
- Provide our services.
- Comply with legal and regulatory requirements.
- Improve system performance and analytics.
Once no longer needed, data is securely deleted or anonymized.
7. Your Rights & Choices
You have the right to:
- Access & Correct Data: Request a copy of your personal data and correct inaccuracies.
- Data Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-Out of Marketing: Unsubscribe from promotional emails at any time.
- Restrict Processing: Limit how your data is used in certain circumstances.
For requests, email us at connect@nestbotics.com.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website and, where appropriate, we will notify you via email. Continued use of our services after updates constitutes acceptance of the revised policy.
9. Contact Us
For questions or concerns about this Privacy Policy, contact us at:
📍 Nestbotics Automation Pvt. Ltd.
📧 Email: connect@nestbotics.com
🌍 Website: www.nestbotics.com
🔹 Your privacy matters to us. We are committed to securing your data while providing a seamless automation experience.